Privacy policy

Privacy policy

This privacy policy sets out how 1point uses and protects any information that you may share with us.

1point (north west) ltd is committed to protecting and respecting your privacy, and that your personal information is stored and processed in a fair, lawful and transparent way. If you share any personal information with us, you can be assured that it will only be used in accordance with this privacy statement.

We recognise the need for an appropriate balance between openness and confidentiality in the management and use of your personal information. The service fully supports the principles of corporate governance and recognises its public accountability, but equally places importance on the confidentiality of, and the security arrangements to safeguard your information. We also recognise the need to share information with other health organisations and other agencies in a controlled manner consistent with your interests.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with the service you have requested. We may also:


Once we have received your information we are committed to ensuring that it is kept securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information you have sent to us. You should be aware that any message sent over the Internet may not be securely encrypted and may be intercepted by third parties.

How we use cookies

This website does not use cookies.

Links to other websites

Our website may contain links to other websites of related interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so. You may request details of personal information which we hold about you under the EU's General Data Protection Regulation (GDPR). Should you wish to access your information or need further details on how long we store your information and who has access to this, please contact us on 01204 917744. If you prefer, you can write to us at the address below or email us. If you believe that any information we are holding on you is incorrect or incomplete, again, please tell us as soon as possible.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.1pointbolton.org.uk/terms.html. By using this website, you consent to our terms and conditions.

If you choose to send a message to 1point via this website you are also giving your permission for us to reply to you by any method of contact you have supplied. You may withdraw this consent at any time by writing to the Operations Manager, 1point, Silverwell House, 1 Silverwell Lane, Bolton, BL1 1QN or by emailing us.

1point may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd May 2018.